Affordable, High-Quality Mental Health Care

At My-Therapist, we believe cost should never be a barrier to getting the support you deserve. We offer flexible, accessible options to make therapy more affordable for individuals, couples, and families.

Ways We Support Your Budget:

  • Sliding Scale Fees – Reduced rates based on income for those with financial need

  • Insurance Support – We accept Aetna for individual therapy and offer out-of-network reimbursement help via Thrizer.com 

  • Flexible Payments – Pay with credit card, HSA, or FSA

  • Low-Cost Intern Sessions – Supervised master's-level interns offer reduced-fee therapy

  • Community Partnerships – We collaborate with local organizations to expand access

  • Workshops & Resources – Affordable events and free tools to support growth outside of sessions

We’re committed to making mental health care both exceptional and accessible.

Not sure where to start? Contact us and we’ll help you find the right therapist and fee option for your needs.

Therapy Session Rates

We offer therapy services at a range of rates based on the therapist’s experience, licensure level, and specialization.

  • $75 - 50 minute session with a Clinical Intern (Master’s-level, supervised)

  • $150 - 50 minute session with an Associate Licensed Therapist (LCMHC-A or LMFTA)

  • $175–$200 - 50 minute session with a Fully Licensed Therapist

  • $300 - 50 minute session with Carole Cullen, LMFT, Practice Owner & Certified Gottman/EFT Therapist

Fees apply to both in-person and online sessions. Session length, therapist experience and specialty services may impact the rate.

Want help choosing the right therapist for your goals and budget? Contact us — we’re here to support you.

Insurance Information

At My-Therapist, we are considered an out-of-network provider for most insurance plans. However, we are in-network with Aetna for individual and family therapy sessions only.

For all other services—including couples therapy, couples intensives, and sessions with non-Aetna plans—we remain out-of-network. Depending on your plan, you may still receive partial reimbursement for out-of-network services.

To make this process easier, we partner with Thrizer.com, which can help you verify your benefits, submit claims, and potentially reduce your out-of-pocket costs.

Use the tools below to check your eligibility for reimbursement.

When speaking with your insurance provider, we would recommend asking these questions to your insurance provider to help determine your out-of-network benefits:

  • Does my health insurance plan include mental health benefits?

  • Does my plan cover out-of-network services?

  • Do I have a deductible? If so, what is it and have I met it yet?

  • If I have a copay for therapy, how much is it?

  • Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?

  • Do I need written approval from my primary care physician in order for services to be covered?

A note about Couples Counseling: Most insurers do not cover or reimburse couples counseling at all, even out of network. These are some questions you should ask your insurer to find out if yours does provide coverage:

  • Specifically ask, “Do you pay for diagnostic code Z63.0 – Problems in relationship with spouse or partner”

  • If they do, ask them what procedure code it should be billed under. Make them look it up and give you a reference. Ask how many sessions they will cover. Have them provide that information to you in writing.

Payment

Payment for services is due the day services are provided. We do require that a valid credit card be kept on file for all clients. Your credit card on file will be billed the morning of you scheduled session.

We accept cash, check, Visa, American Express, and Mastercard as forms of payment. If you have a flexible spending account (FSA) or health savings account (HSA) those can be used to pay for therapy, however we require a backup credit card on file to cover any unpaid balances.

Cancellation Policy

If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand otherwise, you will be charged for the full rate of the session.

Any Other Questions

Please contact us for any additional questions you may have at 919-551-7222 or info@mytherapistnc.org. We look forward to hearing from you!